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Request
1. How many Non Crime Hate Incidents (NCHI) did your force record between
June 3, 2022 and June 3, 2023?
2. How many NCHIs did your force record between June 3, 2023 and June 3,
2024?
3. For the NCHIs between June 3, 2023 and June 3, 2024, what was the reason
for each NCHI being recorded?
4. Please provide the call log data for each NCHI between June 3, 2023 and
June 3, 2024.
Clarification
Could you please clarify what you are referring to when you say “call log data”?
Request
I would like either the data recorded by the force when a call is made to report
a recorded non crime hate incident or a summary.
Response
Section 17 of the Freedom of Information Act 2000 requires South Yorkshire Police, when refusing to provide such information (because the information is exempt), to provide you the applicant with a notice which:
a. states that fact,
b. specifies the exemption in question and
c. states (if that would not otherwise be apparent) why the exemption applies.
The following exemption applies to the disclosure of the information:
Section 12(1) – Exemption where cost of compliance exceeds appropriate limit
I approached the administrator for South Yorkshire Police’s Crime Management
System. The informed me that there would be thousands of incident comments,
which would require reading and redacting any personal / data protected information. The data you are requesting is not recorded in an easily retrievable format and to provide the level of data you require would require a manual review of all the offences. In essence, we would have to review and manually check all relevant incidents to extract the level of detail of the cases that met the criteria of your request; this process would take longer than 18 hours’ work.
The Freedom of Information and Data Protection (Appropriate Limit and Fees) Regulations 2004 provide that the cost limit for non-central government public authorities is £450. This must be calculated at the rate of £25 per hour, providing an effective time limit of 18 hours.
Guidance from the Information Commissioner to public authorities is that where one part of a request is reasonably estimated to exceed the appropriate limit then the authority is not obliged to consider or comply with the remainder of the request up to the point at which the appropriate limit has been reached. Please note point 30 of the below link:
Section 16 - Duty to Provide advice and Assistance
Under Section 16 of the Freedom of Information Act 2000, my duty to provide advice and assistance to anyone making a request for information.
Although excess cost removes the force's obligations under the Freedom of Information Act, as a gesture of goodwill, I have supplied information, relative to your request, retrieved or available before it was realised that the fees limit would be exceeded.
I trust this is helpful, but it does not affect our legal right to rely on the fee’s regulations for the remainder of your request neither does it bind South Yorkshire Police to any commitment that it will release information in such a manner in the future.
We approached the administrator for South Yorkshire Police’s Incident Management System. The Smart system records the majority of calls to South Yorkshire Police requiring the specific deployment of police resources, whether reported by members of the public via 999 or 101 or ‘happened upon’ by officers and staff in the course of their duties. The log runs as a running commentary of an incident as it unfolds and has limited search capability.
They provided us with the below information:
Please note, we have reduced the first year to 2nd June 2024 so that the 3rd June 2023 isn’t repeated in both counts of years.
1. 424
2. 450
3. Please see the below the disclosure codes for each incident, which has been closed as non-crime and has a hate indicator.
• Abandoned calls
• Abscond/awol/wanted persons
• Action fraud
• Alarms false activation
• Animal problem (nuis)
• Begging/vagrancy (nuis)
• Civil disputes
• Complaints against police
• Concern for child
• Concern for safety
• Confused person
• Contact record
• Domestic abuse disclosure
• Domestic incident
• Foreign force enquiry
• Highway disruption
• Hoax calls
• Illness/injury
• Immigration
• Litter/drugs trappings (env)
• Lost/found property/person
• Messages
• Misper high risk
• Misper medium risk
• Noise (env)
• Noise (nuis)
• Noise (pers)
• Nuisance neighbour (env)
• Nuisance neighbour (nuis)
• Nuisance neighbour (pers)
• Opl
• Police resource activity
• Pre-planned event
• Prostitution related (nuis)
• Protest/demonstration
• Refusing to leave
• Road related
• Rowdy/inconsid (env)
• Rowdy/inconsid (nuis)
• Rowdy/inconsid (pers)
• Rtc damage only
• Rtc death/injury
• Sudden death
• Suspicious circs/insecure
• Suspicious person
• Suspicious vehicle
• Veh nuisance/inapp use (env)
• Veh nuisance/inapp use (nuis)
• Veh nuisance/inapp use (pers)
• Vehicle broken down
4. Please see exemption.
Please note, every effort is made to ensure that the figures presented are accurate and complete. However, it is important to note that data has been extracted from data sources used by this force for police purposes. The detail collected to respond specifically to your request is subject to the inaccuracies inherent in any large-scale recording systems and information assets.
The figures provided therefore are our best interpretation of relevance of data to your request, but you should be aware that the collation of figures/data for any requests may have limitations, and this should be taken into account when those data are used.
Police forces do not use generic systems or identical procedures for capturing the data. For these reasons this response to your questions should not be used for comparison purposes with responses you may receive from other police forces.