Mental health incident calls 2021-2024

Request

1) How many mental health incident calls your police force received in the following financial years:
2023/24, 2022/23 and 2021/22.
2) How many mental health incident calls your police force attended in the following financial years:
2023/24, 2022/23 and 2021/22.

Thank you for your recent request for information received on 15th October. Your request has been considered under the Freedom Information Act 2000 (FOIA).

I approached the administrator for South Yorkshire Police’s Incident Management System. The Smart system records the majority of calls to South Yorkshire Police requiring the specific deployment of police resources, whether reported by members of the public via 999 or 101 or ‘happened upon’ by
officers and staff in the course of their duties. The log runs as a running commentary of an incident as it unfolds and has limited search capability. They provided me with the following:

Q1
April 2021 – March 2022: 12,733
April 2022 – March 2023: 11,317
April 2023 – March 2024: 8,608

Q2
April 2021 – March 2022: 7,859
April 2022 – March 2023: 6,334
April 2023 – March 2024: 4,598

Please note, every effort is made to ensure that the figures presented are accurate and complete.

However, it is important to note that data has been extracted from data sources used by this force for police purposes. The detail collected to respond specifically to your request is subject to the inaccuracies inherent in any large-scale recording systems and information assets.

The figures provided therefore are our best interpretation of relevance of data to your request, but you should be aware that the collation of figures/data for any requests may have limitations, and this should be taken into account when those data are used.

Police forces do not use generic systems or identical procedures for capturing the data. For these reasons this response to your questions should not be used for comparison purposes with responses you may receive from other police forces.