Computer aided dispatch system

Request

I am writing to request information under the Freedom of Information Act regarding the Computer Aided Dispatch system that is used by your service.
Specifically, I would like to request the following details:
1. The name of the supplier providing the CAD.
2. The total contract value for these services.
3. The contract start date.
4. The contract end date

Thank you for your recent request for information received on 1st October. Your request has been considered under the Freedom Information Act 2000 (FOIA)

I approached our IT department for assistance with your request, they provided me with the following:

Q1
SOPRA STERIA

Q2
YEAR 18/19 - £1,725
YEAR 19/20 - £1,108
YEAR 20/21 - £896
YEAR 21/22 - £829
YEAR 22/23 - £830

Q3
03/2017

Q4
30.11.24

Please note, every effort is made to ensure that the figures presented are accurate and complete. However, it is important to note that data has been extracted from data sources used by this force for police purposes. The detail collected to respond specifically to your request is subject to the inaccuracies inherent in any large-scale recording systems and information assets.

The figures provided therefore are our best interpretation of relevance of data to your request, but you should be aware that the collation of figures/data for any requests may have limitations, and this should be taken into account when those data are used.

Police forces do not use generic systems or identical procedures for capturing the data. For these reasons this response to your questions should not be used for comparison purposes with responses you may receive from other police forces.