Business Continuity Management
Scope:
This policy affects all police officers and all members of police staff. Unless specified otherwise, the term ‘member of staff’ is used to refer to both police officers and police staff.
Policy Aims and Objectives:
Background
South Yorkshire Police and the South Yorkshire Police Authority have agreed to adopt a pro-active approach to Business Continuity Management (BCM) in order to comply with the Civil Contingencies Act 2004 and to ensure consistency with the principles of good Corporate Governance.
This policy requires each District Commander and Departmental Head to demonstrate that they have considered the need for Business Continuity Plans for every function under their control.
The policy applies to all parts of the Force, with implementation being the responsibility of each District Commander and Departmental Head.
The policy also applies to the management of out-sourced contracts and requires that appropriate Business Continuity processes are included in such contracts, so that an acceptable standard of service can be maintained following a disruption to either South Yorkshire Police or the contractor.
Process
This Policy provides a structure for the following BCM processes:
Business Impact Analysis
As part of the Business Impact Analysis process, Districts and Departments will review their daily functions and identify which, if any, directly support the Force Mission Critical Functions (FMCFs).
What constitutes a Critical Function, together with what a minimum acceptable level of service, and recovery time objective (RTO) would be following a disruption, will be determined by each Department's Business Continuity Single Point of Contact (SPOC), in consultation with their respective Management Teams.
BCM Risk Assessment
The Business Continuity Risk Assessment process requires Districts and Departments to identify internal and external risks, associated with their ability to provide an identified Critical Function.
Force BCM Risk Register
The Business Change Directorate (BCD) will be responsible for creating a Force Business Continuity risk register. This will enable key staff to be identified to manage associated risks.
BCM Plans
Business Continuity Plans have been developed for each District and Department throughout the Force, to ensure that in the event of disruption, South Yorkshire Police can continue to deliver an acceptable level of service in relation to its Force Mission Critical Functions.
The plans have been developed and aligned with guidance from the British Standards Institute (BS 25999) the Civil Contingencies Act 2004 and recognised good practice from other Category 1 Responders.
The development of Business Continuity Plans will mean that at all times South Yorkshire Police can:
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Continue to provide Critical Functions to the public in times of disruption.
- Provide best use of personnel and other resources at times when both might be scarce.
- Reduce the period of disruption to both the organisation and the public.
- Improve the resilience of the organisation’s infrastructure to reduce the likelihood of disruption.
- Reduce the operational and financial impact of any disruption.
BCM Plan Maintenance
The Force Business Continuity Co-ordinator within BCD has been responsible for producing the Business Impact Analysis, Risk and Business Continuity Planning templates.
BCM plans will be the subject of regular exercise, maintenance and review to ensure that at all times they are robust, relevant and fit for purpose.
The Force Business Continuity Co-ordinator will be responsible for producing a schedule of exercises for all Districts and Departments around the Force. Exercises will be conducted in accordance with an agreed order of priority, and will follow guidance found in British Standard BS 25999-2. Details can be found in Exercising, Maintaining and Reviewing Business Continuity Management (BCM) Arrangements D51423.
Governance
The Business Continuity Governance Board (BCGB) will oversee the Development and ongoing governance of Business Continuity Management for the Force. Board members will consist of selected District and Departmental Heads, and meetings will be chaired by the Deputy Chief Constable.
Issues relating to this policy and the ongoing development of BCM within SYP, will be discussed at regular meetings of the BCGB. All decisions made by the Board shall be recorded in minutes and where appropriate, they will be reported to the Senior Command Team (SCT).
Any decisions which are outside the remit of the BCGB will be referred to the SCT. The Deputy Chief Constable will authorise future revisions of this Policy.
A list of the defined Roles and Responsibilities for the BCGB and other key members of staff, can be found in the Business Continuity Governance – Roles and Responsibilities D51424.
Communications Strategy
All staff will be made aware of the importance of Business Continuity Management.
In order to achieve this, a communication strategy will be developed by the the Corporate Communications Department, in conjunction with the Force Business Continuity Co-ordinator.
This strategy will ensure that:
- The Force Policy on Business Continuity is disseminated throughout the Force.
- All staff are made aware of the Business Continuity plans that affect their area of work and understand their role following a plan activation.
- SYP's BCM Plans are communicated to other South Yorkshire Category 1 Responders, to dovetail with their own.
- Other identified stakeholders are kept informed of our BCM status and resilience.
Associated Procedural Instructions:
This policy is supported by the following procedural instructions:
Exercising, Maintaining and Reviewing Business Continuity Management (BCM) Arrangements D51423
Business Continuity Governance – Roles and Responsibilities D51424
Human Rights/Discretion:
The purpose of providing policy is to give an indication to staff of the expected course of action. However it is not possible to cater for every possible combination of factors that would justify a departure from stated policy. The Human Rights Act 1998 requires the proper use of discretion at all times and nothing within this policy and associated procedural instructions prohibits the proper use of discretion in appropriate circumstances.
Where action is taken that has the potential to interfere with an individual’s Human Rights, the reasons behind the making of the decision to act in that way should be recorded on the appropriate forms, or where this is not practicable, in pocket books or policy logs.
Review Arrangements:
This policy together with its Equality Analysis will be reviewed every 3 years
Rights of redress for members of the public:
Anyone who feels that a member of staff has behaved incorrectly or unfairly, or who is dissatisfied with organisational matters, service delivery or other operational policing issues, has the right to make a complaint.
Initial action should be taken in one of the following ways:
- Complain in writing or in person to the Senior Officer at the appropriate police station or to the Chief Constable of the force concerned.
- Visit a local Citizens' Advice Bureau
- Contact a Solicitor
Rights of redress for South Yorkshire Police personnel:
South Yorkshire Police personnel who feel they have grounds for concern in relation to the implementation of policies may, as appropriate:
- Pursue concerns through their line manager.
- Contact a First Contact Advisor.
- Pursue a grievance formally through the South Yorkshire Police Fairness at Work Procedure.
- Seek advice from their staff association or trades union.
- Use procedural instruction D50241 Management of Complaints, in the section entitled Handling Complaints relating to Direction and Control.
The Act creates a statutory requirement for all Functions and Policies (Including Procedural Instructions) to be analysed for their effect on equality, diversity and human rights, with due regard to the General Duty.
In principle, this document has been assessed for discrimination, which cannot be justified, among other diverse groups.
3 March 2008
